DO I NEED A REFERRAL TO SEE A PSYCHOLOGIST OR COUNSELLOR?

It is not necessary to have a referral. However, if you wish to claim a rebate through Medicare for sessions with a psychologist, then a referral or a Mental Health Care Plan is required from your GP. Please see your GP to discuss this further.

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WHAT IS A MENTAL HEALTH CARE PLAN?

A Mental Health Care Plan from your GP enables a client to access up to 10 sessions in a calendar year with a psychologist, where a partial rebate from Medicare can be received. After 6 sessions, you will need to see your GP for a re-referral. Your GP will assess your progress, and determine whether further sessions are necessary.

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HOW LONG IS A SESSION AND HOW MUCH DOES IT COST?

The Australian Psychological Society (APS) recommends that standard psychological consultations run for 46-60 minutes at a cost of $318. At Jones & Co, sessions run for 50 minutes and are $270 with a Clinical Psychologist, and $100 (private paying) or $156.16 (NDIS) with a Counsellor. Medicare rebates of $145.25 are available with Clinical Psychologists. Sessions with Counsellors do not attract a Medicare rebate, however you may be able to claim a benefit with your Private Health provider.

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HOW DO I CLAIM A MEDICARE REBATE?

With a valid referral/Mental Health Care Plan, Jones & Co can process your Medicare rebate for you. After your session, an invoice will be emailed to you. Once you have made payment via bank transfer on the day of the session, the rebate can be paid directly back into your bank account. For sessions for your child or adolescent, please supply Medicare card details with their name listed.

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CAN I USE MY PRIVATE HEALTH INSURANCE?

Please consult your private health insurance provider as cover varies depending on individual policies. Private health insurance cannot be used to top up rebates from Medicare, and it is up to you to make a claim with your insurer directly.

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WHAT IS YOUR CANCELLATION POLICY?

Cancellations with more than 3 business days' notice do not incur a fee. Less than 3 business days' notice attracts a cancellation fee equal to 50% of the consultation fee. For less than 2 business days' notice (including non-attendance) a cancellation fee equal to 100% of the consultation fee applies. Weekends are not counted when calculating notice. Any subsequent appointments will not take place until cancellation fees are settled. Please note there is no Medicare rebate available on cancellation fees. We are sorry to charge cancellation fees, however Jones & Co is a small business and late cancellations have a significant impact.

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